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Frequently Asked Questions and Answers for JCB Merchants

NO. Q A
1. What is J/SecureTM? J/SecureTM is a payer authentication service that makes internet transactions more secure. Cardmembers have to provide a password in addition to payment details at J/Secure participating merchants.
2. What are the merits of J/Secure? J/Secure prevents the risk of unauthorized use of a credit card at online shopping sites by means of password authentication. J/Secure improves reliability and increases sales by increasing cardmember confidence in shopping online.
3. How can I participate in J/Secure? To start using the J/Secure program, you must implement J/Secure Compliant Merchant Plug-in (MPI) software on your server. For additional information, please contact your Acquirer.
4. Is it possible to use other authentication services provided by other payment schemes with J/Secure? J/Secure is compliant with 3-D SecureTM. By implementing an MPI which is compatible with multiple payment schemes, you can offer authentication programs provided by other payment schemes, as long as their programs are compatible with the 3-D Secure standard. For more detailed information, please contact your Acquirer.
5. Is it possible for cardmembers who have not enrolled in the J/Secure program yet to use the payer authentication service? They are not authenticated by J/Secure.
However they can still shop at J/Secure participating merchants.
6. With the J/Secure program, will sales transactions require more processing time than before? Some additional processing such as password input can result in a longer processing time. Despite this, we have confirmed that those changes will not seriously affect the processing time.
Processing time may also vary depending on the usage conditions of your computers or those cardmembers use.
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